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Sutton House, Coles Lane, Sutton Coldfield Mon–Fri 9:00–17:00
Statutory Governance

Privacy Policy & Cookie Notice

Effective Date: 31 October 2024 · J&P Financial Services Limited

This privacy policy explains how J&P Financial Services Limited uses and protects any information that you provide when you use this website or communicate with our advisory practice.

J&P Financial Services Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

1. Information We May Collect

We may collect and process the following information when you interact with our website or submit consultation enquiries:

  • Full name, company name, and job title.
  • Contact information including telephone numbers and email addresses.
  • Demographic details such as postal codes, personal financial preferences, and retirement goals.
  • Information pertinent to preliminary financial planning, pension structures, or protection needs.

2. How We Use Collected Information

We require this information to understand your financial requirements and provide you with superior advisory service, specifically for:

  • Internal statutory and regulatory record keeping as mandated by the Financial Conduct Authority (FCA).
  • Formulating bespoke pension, investment, and estate roadmap recommendations.
  • Contacting you via telephone or email to confirm consultation arrangements at Sutton House.
  • Periodic advisory updates regarding critical regulatory changes (such as UK budget taxation or pension rules) where explicit consent exists.

3. Data Security & Retention

We are committed to ensuring that your confidential financial information is secure. In order to prevent unauthorised access, modification, or unlawful disclosure, we have put in place robust physical, electronic, and managerial safeguards to protect the data collected through our digital interfaces.

4. Web Cookies & Tracking

A cookie is a small file which asks permission to be placed on your device's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular page.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to client needs. We only use this information for statistical analysis purposes, after which data is purged from our systems.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies through your individual browser settings.

5. Third-Party Websites & Outbound Links

Our website may contain links to external websites of interest (such as the Financial Conduct Authority register or The Pensions Regulator). However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting external sites.

6. Controlling Your Personal Data & Subject Rights

We will not sell, distribute, or lease your personal information to commercial third parties unless we have your explicit permission or are required by UK law to do so.

Under the Data Protection Act 2018 and UK GDPR, you have the right to request details of personal information which we hold about you (Subject Access Request). If you would like a copy of the information held on you, or if you believe any information we are holding on you is incorrect or incomplete, please write to:

Data Protection Officer
J&P Financial Services Limited
Sutton House, 4 Coles Lane
The Royal Town of Sutton Coldfield
Birmingham, West Midlands, B72 1NE
Email: info@jp-fs.co.uk

We will promptly correct any information found to be incorrect upon notification.